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Frequently Asked Questions
To assist you, we have compiled a list of frequently asked questions to provide quick and helpful answers. If you don’t find the information you’re looking for, please feel free to reach out to us directly using the contact details above. We’re here to help!
What types of soft skills training do you offer?
We offer a variety of training programs including communication skills, leadership development, emotional intelligence, conflict resolution, and teamwork. Customizable workshops are also available to meet specific organizational needs.
How do you offer for your training sessions?
We provide training in various formats, including in-person workshops, online self-led, and blended learning options. This flexibility allows participants to choose what best fits their schedule and learning style.Also depends on the complexity of the type of training.
What is the cost of your training programs?
Pricing varies based on the type of program, duration, and customization. Please contact us for a detailed quote and to discuss your specific needs.
What do I get after completing a short course
You will receive a certificate of completion and a statement of results from the relevant SETA upon successful completion of your short course.
Many of our courses are unit standard aligned. This means that, if you choose to be assessed for the course, you will receive credits towards a further qualification.
Are these qualifications Internationally recognised
There is no qualification that is so called ‘internationally recognised’. This term has no real substance.
Recognition is at country level worldwide. The countries that have properly run NQFs collaborate with each other facilitating inter-country recognition. Our General Management 4 &5 qualifications imbedded in the Bachelor of Business Administration is duly registered on the (SAQA ID 99380), which means it is a nationally recognised degree. And given that the South African NQF is widely recognised, this ensure that the BBA is transportable to over 150 countries where NQFs are in place.
What are Benefits of Psychometric Assessments in Development
- Enhance self-awareness
- Illustrate learner strengths, limitations and overall gaps against role, team and organisation
- Highlight one’s possible contribution to team and environment, positive and negative
- Assist learners to focus on correct attributes to develop.
What makes the Phelekeza approach unique?
We integrate Psychometric assessments for learner self-awareness as well as enhanced content absorption and impact.
What methods of facilitation do you use?
Face to face is preferred, Teams online, LMS modules online
Which job level do your programs focus on?
Majority Supervisory / first line management, Middles / Snr Management & Executive coaching
What is special about this qualification
- It is designed for working adults. So even though it builds theoretical understanding, there are strong links to the workplace.
- Each subject has a workplace assignment that must be completed.
- We are not testing recall in exams – exams are mostly open book take home exams. With more of a focus on practical case studies as opposed to cramming theory based exams.
- We prefer face to face however online is available allowing for flexible attendance of lectures to accommodate production schedule, e-tutorials and online readings.
- The qualification is designed for working adults – with built in support, online dashboards, checks and instant feedback. This way you can see where you are on track and where you may be a little behind.
- And then there is an adviser allocated to your cohort to make sure everyone stays on track – a build in conscience for all students who may be tempted to stray a little.
Do I need to have a matric for this qualification
For qualifications that are NQF level 5 or above students are required to have completed matric or a cognate NQF 4 qualification on the National Qualifications Framework.
Do I have to write exams or tests
Vocational qualifications are assessed on a Portfolio of Evidence (PoE) that they compile and complete over the duration of the qualification
What are some comments on value of this course be to your organisation
- ‘Being able to understand my relationship with my boss and team to improve productivity’ – Gilbarco learner
- ‘From sales perspective – knowing your customer, reading the room, able to read nonverbal signs, mastery of language, building a connection, timing and patience.’ – Kwikspace
‘Everyone in my company (internationally, not just local) should be put through this course. I have Always considered myself to be emotionally intelligent and went in thinking ‘I know this, I’m Fine’ but being on the course had huge, unexpected results for me. Good and positive results. Every single person, from the most junior to execs should go through this course.’ – Gilbarco
- ‘Relationship, Personal & Business’ – New Balance
- ‘It will it great value on how the employee are being treated’ – National Nuclear Regulator
- ‘Raising of self-awareness of own emotions and towards others’ -Government Employees Medical Scheme
- ‘I will use less slang in my emails” CBI Electric
- ‘I Communicate better with my colleagues and present my work adequately’ – Polmed
- ‘I am now clear when sending emails’ – Makwa IT
- ‘Development of company employees to be more effective at dealing with customer issues and to keep a calm
and level headed approach with both fellow staff and customer base’. Pension Fund Adjudicator